No Sales Customer Service

Direct Source wants to bring on a No Sales Customer Service for its Ghansoli, Mumbai team. There are 30 open positions. You can earn up to ₹16,000/month.

Employer’s description

(Opening For Customer Service Broadband Process) In Ghansoli Mahape Locationqualification-Hsc Paas Need - Good Comm Required (V3 V4) Fresher Experience Both Can Applysalary- Up To 16000Shift - Rotational Siftweek Off- Rotational Week Off10 Minutes Walking Distance From Ghansoli Stationmax Age-32.

Key responsibilities

• Escalate complex cases to the right team within the SLA
• You will follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

What we are looking for

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: Complaint handling, Active listening, Typing speed, CRM tools
• Basic English
• Freshers can apply
• You are patient and calm under pressure

Pay and perks

The salary for this role is ₹14,000 – ₹16,000 per month.

Job details

• Work location: Ghansoli, Mumbai, Maharashtra
• Employment type: Full time
• Vacancies: 30
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Work type: Office-based
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

Ready to start? Upload your resume and apply to Direct Source today.