No Sales Customer Service Inbound

Direct Source is looking for a No Sales Customer Service Inbound to join its team in Malad, Mumbai. 30 candidates will be hired for this role. Salary is up to ₹23,000/month. No experience? You can still apply.

In the employer’s words

Opening For Inbound Process (Ptl) Malad Locationhsc Fresher/One Experience On Papersalary In Between 23000 Ctc -14000 In-Hand Depending On The Experienceshift Day Rotational 1 Rotational Weekoffexcellent English Communication Required V5 Qualitysalary Starts From Day One.Max Age 36.

Requirements

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: Typing speed, Hindi and English, CRM tools, Complaint handling
• Good English
• Freshers can apply
• A calm under pressure, patient attitude

Compensation

You will be paid ₹14,000 – ₹23,000 per month.

Roles and responsibilities

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails.
• You'll resolve queries and complaints with patience and accuracy.

Quick facts

• Job location: Malad, Mumbai, Maharashtra
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time
• Vacancies: 30
• Work mode: On-site
• Interview: 11:00 am - 4:00pm | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Direct Source.