No Sales Customer Service No Target

Looking for a No Sales Customer Service No Target role in Airoli, Mumbai? Direct Source is hiring now. 30 candidates will be hired for this role. The pay goes up to ₹27,000/month.

In the employer’s words

Opening For Rbl ( Reliance Brand ) Inbound Customer Service Process ( Airoli Location 10 Min From Station)12Th Excellent English Communication ( Versant 5 Quality) Min 6 Months Experience In Bpo Voice Process On Paper10Am To 7Pm Fix Shift. One Rotational Off. Salary Starts From Day One . Salary Date Is 1St Of Every Month Salary 27000 Ctc 22500 Inhand. 1 - 2 Years Experience Compulsory.

Your responsibilities

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant

Skills and qualifications

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: Typing speed, Complaint handling, Verbal communication, CRM tools
• Good English
• 1 - 2 Years Experience Compulsory.
• Someone calm under pressure and customer-first

Pay and perks

The salary for this role is ₹22,500 – ₹27,000 per month.

Job at a glance

• Location: Airoli, Mumbai, Maharashtra
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time
• Work type: On-site
• Vacancies: 30
• Interview: 11:00 am - 4:00pm | Monday to Saturday

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