No Sales Customer Service No Target

Direct Source wants to bring on a No Sales Customer Service No Target for its Thane, Mumbai team. The team is filling 30 vacancies. Salary is up to ₹18,000/month.

In the employer’s words

Opening For Inbound Customer Service (Agilous) In Thane Waghleaverage To Good English Communication Requiredhsc Fresher Or Experience Both Can Apply.Salary 16K-18K Shift Timing - 7Am To 4Pm 1Pm To 10 Pm.One Rotational Off Bengali/Kannada/Hindi Candidate Required.Max Age 35.

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

What we are looking for

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of CRM tools, Active listening, Hindi and English and Typing speed
• Good English
• Freshers can apply
• Someone polite and calm under pressure

Salary

Compensation: ₹16,000 – ₹18,000 per month.

Job at a glance

• Location: Thane, Mumbai, Maharashtra
• Employment type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Work from office
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Vacancies: 30

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