No Sales Customer Service No Target

Direct source wants to bring on a No Sales Customer Service No Target for its Malad, Mumbai team. No experience? You can still apply. The team is filling 30 vacancies. Salary is up to ₹16,000/month.

Note from the employer

Require Candidates For Polycab Inbound Processgood Comms Require V4 Hsc Passed Minimum 6 Months Of Telecalling Call Center/Bposhift Timing 9.30 Am To 6.30 Pm.Salary 12000 To 16000 Net (Depending Upon Experience)Sunday Off.

Your responsibilities

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• You will handle inbound and outbound customer calls, chats or emails.
• You will resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status

Pay and perks

Compensation: ₹12,000 – ₹16,000 per month.

What we are looking for

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with Active listening, CRM tools, Typing speed, Complaint handling
• Good English
• Freshers can apply
• A polite, customer-first attitude

Quick facts

• Location: Malad, Mumbai, Maharashtra
• Vacancies: 30
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Work type: Work from office
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time

Click Apply to send your profile to Direct source. It takes less than a minute.