No Sales Customer Service No Target

Direct Source has an opening for a No Sales Customer Service No Target based in Ghansoli, Mumbai. Salary is up to ₹15,000/month. Freshers can apply. 30 candidates will be hired for this role.

In the employer’s words

Opening For Mgl Process Simple Inbound Calling Process Ghansoli Mhape Location Average English Communication Required With Some Experience In Bpo V3 Quality Required Day Rotational Shift Of 9 Hours . Sunday Fix Off. Easy Selection . Salary 14500 Inhand . 12Th Pass . Max Age 40.

Who can apply

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of Hindi and English, Verbal communication, Typing speed and Complaint handling
• Basic English
• Freshers can apply
• A polite, customer-first attitude

Salary and benefits

Salary: ₹14,500 – ₹15,000 per month, based on skills and experience.

Your responsibilities

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Position details

• Location: Ghansoli, Mumbai, Maharashtra
• Vacancies: 30
• Work type: Office-based
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.