No Sales Customer Service No Target

A new No Sales Customer Service No Target role is open at Direct Source, Malad, Mumbai. No experience? You can still apply. The pay goes up to ₹25,000/month. The team is filling 30 vacancies.

Employer’s description

Opening For Inbound Customer Service Process (Sb) Malad Locationgraduate Fresher/6 Mnths Experience On Paper Requiredsalary 18K-25K Ctc Depending On Experienceshift Rotational For Boys/Girls Day Shift Rotational Weakoffexcellent English Communication Required V5 Qualitysalary Starts From Day One.

What you get

You will be paid ₹18,000 – ₹25,000 per month.

What we are looking for

• Freshers are welcome to apply
• Graduate or equivalent
• Skills: Active listening, Hindi and English, CRM tools, Verbal communication
• Good English
• Freshers can apply

Key responsibilities

In this role, you will:

• Follow call scripts and update customers on ticket status
• You will handle inbound and outbound customer calls, chats or emails.
• You will resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Job at a glance

• Location: Malad, Mumbai, Maharashtra
• Work type: Office-based
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time
• Vacancies: 30

Ready to start? Upload your resume and apply to Direct Source today.