No Sales Customer Service No Target

Join Direct Source as a No Sales Customer Service No Target in Airoli, Mumbai. The pay goes up to ₹31,000/month. 30 candidates will be hired for this role.

Note from the employer

Opening For Ajio And Sephora Inbound Customer Service Process ( Airoli Location 10 Min From Station)Graduate Super Excellent English Communication ( Versant 6 Quality) Min 6 Months Experience In Bpo Inbound / Outbound Customer Service Voice Process On Paperday Rotational Shift . One Rotational Off. Salary Starts From Day One . Salary Date Is 1St Of Every Month Salary 31000 Ctc 27000 Inhand. 1 - 2 Years Experience Compulsory.

Salary and benefits

Salary: ₹27,000 – ₹31,000 per month, based on skills and experience.

Eligibility

• 1–2 years of relevant experience
• Graduate or equivalent
• Good knowledge of Complaint handling, Active listening, Hindi and English and CRM tools
• Good English
• 1 - 2 Years Experience Compulsory.

Key responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• You'll identify upsell opportunities where relevant.
• You'll meet quality, call-handling and satisfaction targets.

Position details

• Location: Airoli, Mumbai, Maharashtra
• Employment type: Full time
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: On-site
• Openings: 30
• Interview: 11:00 am - 4:00pm | Monday to Saturday

Ready to start? Upload your resume and apply to Direct Source today.