No Sales Customer Service No Target

Join Direct Source as a No Sales Customer Service No Target in Thane, Mumbai. The pay goes up to ₹18,000/month. 30 candidates will be hired for this role.

Note from the employer

Aglius Ob Process Customer Service Executive Healthcare Appointment Booking Process Salary: 16,000 18,000 Shifts (Rotational): 7:00 Am 4:00 Pm 1:00 Pm 10:00 Pm Week Off: Rotational Openings: Eligibility Criteria: Immediate Joiners Preferred Freshers & Experienced Candidates Can Apply Immediate Joiners Preferred.

Salary

Compensation: ₹16,000 – ₹18,000 per month.

Who can apply

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Hindi and English, Active listening, CRM tools, Typing speed
• Good English
• Freshers can apply
• Someone polite and patient

Key responsibilities

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Job details

• Location: Thane, Mumbai, Maharashtra
• Employment type: Full time
• Openings: 30
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Work from office

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