No Sales Customer Service No Target

Direct Source has an opening for a No Sales Customer Service No Target based in Seawoods-Darave, Mumbai. The team is filling 30 vacancies. No experience? You can still apply. You can earn up to ₹23,000/month.

In the employer’s words

Opening For Simple Voice Customer Service ( Seawoods Location) 12Th Pass . Average English Communication Required V3 . V3 Quality. Fresher Or Experience In Bpo Can Apply . Salary Fresher Naps 20000 Inhand . Without Naps 20000 Ctc 16500 Inhand. For Experience Up To 23000 Inhand Plus Pfday Rotational Shift Of 9 Hours Between 8 Am To 7Pm . One Rotational Off. Salary Start From Day One . Immediate Joiner Required.Max Age 40.

Your responsibilities

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant

What we are looking for

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with Hindi and English, CRM tools, Typing speed, Active listening
• Good English
• Freshers can apply

Salary and benefits

Salary: ₹16,500 – ₹23,000 per month, based on skills and experience.

Job details

• Job location: Seawoods-Darave, Mumbai, Maharashtra
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Openings: 30
• Work type: Office-based
• Working hours: 09:30 am - 6:30pm | Monday to Saturday

Click Apply to send your profile to Direct Source. It takes less than a minute.