No Target Customer Service

Direct Source is hiring a No Target Customer Service in Ghansoli, Mumbai. Great for first-time job seekers. You can earn up to ₹16,000/month. 30 candidates will be hired for this role.

Note from the employer

(Opening For Customer Service Broadband Process) In Ghansoli Mahape Locationqualification-Hsc Paas Need - Good Comm Required (V3 V4) Fresher Experience Both Can Applysalary- Up To 16000Shift - Rotational Siftweek Off- Rotational Week Off10 Minutes Walking Distance From Ghansoli Stationmax Age-32.

Candidate profile

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Active listening, Complaint handling, Hindi and English and CRM tools
• Basic English
• Freshers can apply
• A calm under pressure, patient attitude

Salary and benefits

Compensation: ₹14,000 – ₹16,000 per month.

What you will do

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Job location: Ghansoli, Mumbai, Maharashtra
• Work mode: Office-based
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time
• Vacancies: 30

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.