No Target Customer Service No Sales

A new No Target Customer Service No Sales role is open at Direct Source, Malad, Mumbai. There are 30 open positions. No experience? You can still apply. You can earn up to ₹25,000/month.

Note from the employer

Opening For Inbound Customer Service Process (Sb) Malad Locationgraduate Fresher/6 Mnths Experience On Paper Requiredsalary 18K-25000 Ctc Depending On Experienceshift Rotational For Boys/Girls Day Shift Rotational Weakoffexcellent English Communication Required V5 Qualitysalary Starts From Day One.Max Age 36.

What we are looking for

• Freshers are welcome to apply
• Graduate or equivalent
• Good knowledge of Hindi and English, CRM tools, Verbal communication and Complaint handling
• Good English
• Freshers can apply
• A polite, customer-first attitude

Salary and benefits

Compensation: ₹18,000 – ₹25,000 per month.

What you will do

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• You will follow call scripts and update customers on ticket status.
• You'll identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets

Quick facts

• Location: Malad, Mumbai, Maharashtra
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work type: Work from office
• Employment type: Full time
• Openings: 30
• Shift: 09:30 am - 6:30pm | Monday to Saturday

Ready to start? Upload your resume and apply to Direct Source today.