No Target No Pressure Calling

Direct Source is looking for a No Target No Pressure Calling to join its team in Thane, Mumbai. The pay goes up to ₹17,000/month. No experience? You can still apply. The team is filling 15 vacancies.

Your responsibilities

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• You will identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You will handle inbound and outbound customer calls, chats or emails.

Salary and benefits

Compensation: ₹13,000 – ₹17,000 per month.

Candidate profile

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of Complaint handling, CRM tools, Typing speed and Active listening
• Basic English
• Freshers can apply
• A calm under pressure, patient attitude

Job details

• Job location: Thane, Mumbai, Maharashtra
• Employment type: Full time
• Vacancies: 15
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Work type: Office-based
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.