Nykaa Customer Service Process

A new Nykaa Customer Service Process role is open at Direct Source, Airoli, Mumbai. Great for first-time job seekers. The team is filling 30 vacancies. You can earn up to ₹28,000/month.

Note from the employer

Nykaa Customer Service Process Easy Selection Free Of Cost Job. Type : Domestic, Inbound | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Salary

You will be paid ₹21,000 – ₹28,000 per month.

Requirements

• No prior experience needed — freshers can apply
• Minimum qualification: Graduate
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Good English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• Someone patient and customer-first

Day-to-day work

• You will handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• You will escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Position details

• Job location: Airoli, Mumbai, Maharashtra
• Openings: 30
• Work type: On-site
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

Click Apply to send your profile to Direct Source. It takes less than a minute.