Nykaa Inbound Customer Service

Direct Source is hiring a Nykaa Inbound Customer Service in Airoli, Mumbai. 20 candidates will be hired for this role. Salary is up to ₹21,000/month. No experience? You can still apply.

In the employer’s words

Opening For Nykaa Inbound Customer Service Process ( Airoli Location) Pick Drop Facilty From Stationsuper Excellent English Communication Required V6 Quality. Only Fresher Will Do 12Th Pass. Fresher Salary 21234 Inhand ( Naps) . Day Rotational Shift Of 9 Hours Between 8Am To 10 Pm . One Rotational Off. Salary Starts From Day One . Salary Date Is 1St Of Every Month. Type : Domestic | Languages : English

What you get

Salary: ₹20,000 – ₹21,000 per month, based on skills and experience.

Day-to-day work

In this role, you will:

• You will identify upsell opportunities where relevant.
• You will handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Eligibility

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of Domestic and English
• Good English
• Freshers can apply
• Type: Domestic
• Languages: English
• Someone patient and customer-first

Position details

• Work location: Airoli, Mumbai, Maharashtra
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 20
• Timings: Day Rotational Shift | One Rotational Week Off
• Work mode: On-site
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Direct Source.