One Assist Customer Care

Join Direct source as an One Assist Customer Care in Thane, Mumbai. Salary is up to ₹18,000/month. Great for first-time job seekers. The team is filling 30 vacancies.

Employer’s description

Opening For One Assist Inbound Customer Service Process ( Thane Majiwada Etpl Tower Location 20 Min From Station Thane ) Pick Drop Facility From Thane Stationabove Average To Good English Communication Required( V3 Plus To V4 Quality Fresher Will Do. Salary 16000 To 18000 Inhand 12Th Pass.Shift Day Rotational Of 9 Hours . One Rotational Off. Easy Selection. Salary Start From Day One. Salary Date Is 1St Of Every Month. Type : Domestic, Inbound, Outbound

What we are looking for

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of Domestic, Inbound and Outbound
• Basic English
• Freshers can apply
• Type: Domestic, Inbound, Outbound
• Someone polite and calm under pressure

Day-to-day work

As an One Assist Customer Care, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

What you get

The salary for this role is ₹16,000 – ₹18,000 per month.

Position details

• Work location: Thane, Mumbai, Maharashtra
• Openings: 30
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Work type: On-site
• Shift: 09:30 am - 6:30pm | Monday to Saturday

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