One Assist Customer Service

Direct Source has an opening for an One Assist Customer Service based in Thane West, Mumbai. The pay goes up to ₹18,000/month. There are 30 open positions.

Note from the employer

Opening For One Assist Inbound Customer Service Process ( Thane Majiwada Etpl Tower Location 20 Min From Station Thane ) Pick Drop Facility From Thane Stationabove Average To Good English Communication Required( V3 Plus To V4 Quality Fresher Will Do. Salary 16000 To 18000 Inhand 12Th Pass.Shift Day Rotational Of 9 Hours . One Rotational Off. Easy Selection. Salary Start From Day One. Salary Date Is 1St Of Every Month. Type : Outbound, Inbound, Domestic

Salary

Compensation: ₹16,000 – ₹18,000 per month.

Key responsibilities

In this role, you will:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You will resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Who can apply

• Open to freshers
• 12th Pass or equivalent
• Comfortable with Domestic, Inbound, Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Someone customer-first and polite

Job details

• Job location: Thane West, Mumbai, Maharashtra
• Job type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Work type: Work from office
• Openings: 30

Apply today and take the next step in your career with Direct Source.