One Assist Inbound Customer Service

Direct source is looking for an One Assist Inbound Customer Service to join its team in Thane, Mumbai. Great for first-time job seekers. 10 candidates will be hired for this role. You can earn up to ₹18,000/month.

Employer’s description

Opening For One Assist Inbound Customer Service Process ( Thane Majiwada Etpl Tower Location 20 Min From Station Thane ) Pick Drop Facility From Thane Station Above Average To Good English Communication Required( V3 Plus To V4 Quality Fresher Will Do. Salary 16000 To 18000 In Hand 12Th Pass.Shift Day Rotational Of 9 Hours . One Rotational Off. Easy Selection. Salary Start From Day One. Salary Date Is 1St Of Every Month.

What you get

You will be paid ₹16,000 – ₹18,000 per month.

What we are looking for

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with CRM tools, Active listening, Typing speed, Hindi and English
• Basic English
• Freshers can apply

What the job involves

Your main tasks will be to:

• You will meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Job at a glance

• Work location: Thane, Mumbai, Maharashtra
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 10
• Work type: Work from office
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Direct source.