One Assist Inbound Customer Service...

A new One Assist Inbound Customer Service... role is open at Direct source, Thane, Mumbai. There are 13 open positions. The pay goes up to ₹18,000/month.

Employer’s description

Opening For One Assit Inbound Customer Service Process Thane Majiwada Etpl Tower Location 20Min From Thane Station Pickup And Drop Up Facility Available From Station Average To Good English Communication Required Freshers Will Do Salary Upto 16K To 18K In-Hand. Type : Sales, Outbound, Domestic | Languages : Gujarati, Malayalam, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

What you get

You will be paid ₹16,000 – ₹18,000 per month.

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Who can apply

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam, Marathi
• Basic English
• Good English
• Freshers can apply
• Type: Sales, Outbound, Domestic
• Languages: Gujarati, Malayalam, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English
• Someone customer-first and patient

Position details

• Work location: Thane, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site
• Vacancies: 13

If this job suits you, apply now — shortlisted candidates will be contacted by Direct source.