Only Customer Service Calling

A new Only Customer Service Calling role is open at Direct Source, Koparkhairne, Mumbai. The team is filling 20 vacancies. Salary is up to ₹22,000/month.

In the employer’s words

Simple Customer Service Calling For Inbound Process. Type : Inbound, Domestic | Languages : Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Requirements

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Comfortable with Bengali, Domestic, Gujarati, Inbound, Kannada, Malayalam, Punjabi, Tamil
• Basic English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Compensation

You will be paid ₹16,000 – ₹22,000 per month.

Roles and responsibilities

• You will follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Job at a glance

• Work location: Koparkhairne, Mumbai, Maharashtra
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time
• Vacancies: 20
• Work mode: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Direct Source.