Only Customer Service Calling

Direct Source has an opening for an Only Customer Service Calling based in Ghansoli, Mumbai. 20 candidates will be hired for this role. Freshers can apply. Salary is up to ₹18,000/month.

Note from the employer

Simple Customer Service Calling For Inbound Process. Type : Domestic, Inbound | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Candidate profile

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Pay and perks

You will be paid ₹13,000 – ₹18,000 per month.

Your responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Position details

• Location: Ghansoli, Mumbai, Maharashtra
• Job type: Full time
• Work mode: Work from office
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Openings: 20
• Interview: 11:00 am - 4:00pm | Monday to Saturday

Click Apply to send your profile to Direct Source. It takes less than a minute.