Only Documents Verification Process

Direct Source is looking for an Only Documents Verification Process to join its team in Bhandup, Mumbai. The pay goes up to ₹17,000/month. 15 candidates will be hired for this role.

Skills and qualifications

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: Typing speed, Complaint handling, Verbal communication, Hindi and English
• Basic English
• Freshers can apply
• A calm under pressure, customer-first attitude

Pay and perks

The salary for this role is ₹13,000 – ₹17,000 per month.

Your responsibilities

As an Only Documents Verification Process, your work will include:

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Position details

• Work location: Bhandup, Mumbai, Maharashtra
• Job type: Full time
• Vacancies: 15
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work type: Work from office
• Shift: 09:30 am - 6:30pm | Monday to Saturday

Click Apply to send your profile to Direct Source. It takes less than a minute.