Only Feedback Calling

Direct Source is hiring an Only Feedback Calling in Ghansoli, Mumbai. 15 candidates will be hired for this role. Salary is up to ₹17,000/month.

Who can apply

• Open to freshers
• Education: 12th Pass
• Good knowledge of Active listening, Complaint handling, Hindi and English and CRM tools
• Basic English
• Freshers can apply
• You are polite and patient

Day-to-day work

In this role, you will:

• Escalate complex cases to the right team within the SLA
• You'll resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Salary and benefits

You will be paid ₹13,000 – ₹17,000 per month.

Job at a glance

• Location: Ghansoli, Mumbai, Maharashtra
• Openings: 15
• Work mode: Office-based
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time

Click Apply to send your profile to Direct Source. It takes less than a minute.