Only Marathi Calling Inbound Proces

Direct Source wants to bring on an Only Marathi Calling Inbound Proces for its Koparkhairne, Mumbai team. The team is filling 18 vacancies. The pay goes up to ₹25,000/month.

Note from the employer

Simple Calling Process No Target Hiring For Inbound And Outbound Process. Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Requirements

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Basic English
• Freshers can apply
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• You are polite and customer-first

What the job involves

In this role, you will:

• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• You will identify upsell opportunities where relevant.
• You'll escalate complex cases to the right team within the SLA.
• You will resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets

Salary and benefits

Compensation: ₹15,000 – ₹25,000 per month.

Position details

• Job location: Koparkhairne, Mumbai, Maharashtra
• Vacancies: 18
• Work type: On-site
• Job type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Working hours: 09:30 am - 6:30pm | Monday to Saturday

Ready to start? Upload your resume and apply to Direct Source today.