Outbound Process 70Calls ,30Email

Direct Source has an opening for an Outbound Process 70Calls ,30Email based in Malad, Mumbai. Freshers can apply. 30 candidates will be hired for this role. The pay goes up to ₹29,000/month.

In the employer’s words

1 Rotational Week Off. Type : Outbound, Domestic | Languages : English

What the job involves

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

What we are looking for

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with Domestic, English, Outbound
• Good English
• Freshers can apply
• Type: Outbound, Domestic
• Languages: English
• You are calm under pressure and patient

Pay and perks

You will be paid ₹18,000 – ₹29,000 per month.

Quick facts

• Job location: Malad, Mumbai, Maharashtra
• Employment type: Full time
• Vacancies: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Direct Source today.