(Part Time )Customer Service

A new (Part Time )Customer Service role is open at Direct source, Ghansoli, Mumbai. Salary is up to ₹13,000/month. 15 candidates will be hired for this role.

Pay and perks

You will be paid ₹6,000 – ₹13,000 per month.

Eligibility

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: CRM tools, Complaint handling, Hindi and English, Active listening
• Basic English
• Freshers can apply
• A customer-first, patient attitude

What the job involves

In this role, you will:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Quick facts

• Location: Ghansoli, Mumbai, Maharashtra
• Employment type: Full time
• Vacancies: 15
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Work type: On-site

Interested? Apply now on BetterJobs with your resume — Direct source reviews applications regularly.