Payment Reminder Calling Process

Direct Source wants to bring on a Payment Reminder Calling Process for its Malad West, Mumbai team. 30 candidates will be hired for this role. Great for first-time job seekers. The pay goes up to ₹17,000/month.

Employer’s description

Opening For Icici Prudential Revival For Malad*Good Comms Required V3 And V4Need To Call Customers For Pre Fixing Of Appointment Of Policyhsc Required With 6 Months Of Telecalling Experience Fresher Can Apply Shift 9.30Am To 6.30Pm And 10.00 To 7.00 Pm*Salary 11K To 17K Net ( Depends Upon Experience)*Last Month End Sunday Working Free Job Direct. Type : Outbound, Domestic | Languages : Marathi, Hindi, English

Salary

Compensation: ₹13,000 – ₹17,000 per month.

What we are looking for

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi, Marathi, Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Domestic
• Languages: Marathi, Hindi, English
• You are customer-first and polite

What you will do

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• You will identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• You'll log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets.

Job details

• Location: Malad West, Mumbai, Maharashtra
• Vacancies: 30
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Direct Source today.