Pidilite Customer Service Executive

Direct Source wants to bring on a Pidilite Customer Service Executive for its Malad West, Mumbai team. Salary is up to ₹22,000/month. There are 30 open positions. Great for first-time job seekers.

Note from the employer

Process: Pantaloons Required Count : 20Process Details: Inbound Process Prior Experian : Hsc Fresher/Hsc With 1 Year Experience Shift Timing: Day Rotational Shiftany One Week Off Batch Date : 12-Apr-26 Hsc With Experience Salary Ctc : 23000Ctc In Hand: 18000 Hsc Fresher Ctc: 18123 In Hand: 14000 Excellent Communication Skills Easy Selection Immediate Joining Free Job Direct Company. Type : Domestic | Languages : English, Hindi, Kannada, Bengali, Telugu, Tamil, Malayalam

Compensation

Compensation: ₹14,000 – ₹22,000 per month.

What the job involves

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You will identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Requirements

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Bengali, Domestic, English, Hindi, Kannada, Malayalam, Tamil, Telugu
• Good English
• Freshers can apply
• Type: Domestic
• Languages: English, Hindi, Kannada, Bengali, Telugu, Tamil, Malayalam
• A customer-first, patient attitude

Job at a glance

• Location: Malad West, Mumbai, Maharashtra
• Shift: DAY ROTATIONAL SHIFT ONE ROTATIONAL WEEK OFF
• Work type: Office-based
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 30
• Job type: Full time

Ready to start? Upload your resume and apply to Direct Source today.