Plix Product Customer Service

Start your next role as a Plix Product Customer Service with Direct Source in Thane, Mumbai. Great for first-time job seekers. The team is filling 30 vacancies. The pay goes up to ₹22,000/month.

Note from the employer

Plix Product Customer Service Easy Selection Free Of Cost Job Pickup And Drop Facility. Type : Domestic, Inbound | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Key responsibilities

In this role, you will:

• You'll meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• You will log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Compensation

Salary: ₹18,000 – ₹22,000 per month, based on skills and experience.

Eligibility

• Freshers are welcome to apply
• Education: Graduate
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada and Malayalam
• Good English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• Someone customer-first and patient

Position details

• Job location: Thane, Mumbai, Maharashtra
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work type: Office-based
• Vacancies: 30
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.