Plix Products Customer Service

Direct Source is hiring a Plix Products Customer Service in Thane, Mumbai. The pay goes up to ₹18,000/month. No experience? You can still apply. There are 30 open positions.

Employer’s description

Plix Products Customer Service Easy Selection Free Of Cost Job. Type : Domestic, Inbound | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Who can apply

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada and Malayalam
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• A polite, calm under pressure attitude

What you get

Salary: ₹16,000 – ₹18,000 per month, based on skills and experience.

What you will do

As a Plix Products Customer Service, your work will include:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You will handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• You'll identify upsell opportunities where relevant.

Position details

• Job location: Thane, Mumbai, Maharashtra
• Employment type: Full time
• Vacancies: 30
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Work from office

Ready to start? Upload your resume and apply to Direct Source today.