Process :- Credit Card - Lob :- Ou...

Direct Source wants to bring on a Process :- Credit Card - Lob :- Ou... for its Juinagar, Mumbai team. There are 30 open positions. Salary is up to ₹27,000/month.

Note from the employer

Process :- *Credit Card - Lob :- Outbound Voice- Client: Bfsi - Unity (Banking Process) - Minimum 1 Year Experience In Sales Bfsi (Bpo / Voice Process)*Graduate Only* Salary: 32,500 Ctc27,000 In-Hand Note Need Min 650 Cibil Score. 1 - 2 Years Experience Compulsory. | Languages : Gujarati, Malayalam, Kannada, Tamil, Telugu, Bengali, Punjabi, Marathi, Hindi, English | Type : Mutual Funds

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Good knowledge of Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi and Mutual Funds
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Gujarati, Malayalam, Kannada, Tamil, Telugu, Bengali, Punjabi, Marathi, Hindi, English
• Type: Mutual Funds
• Someone calm under pressure and customer-first

What you get

Salary: ₹27,000 per month, based on skills and experience.

Key responsibilities

As a Process :- Credit Card - Lob :- Ou..., your work will include:

• Resolve queries and complaints with patience and accuracy
• You will log every interaction and its outcome in the support system.
• You'll follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• You will identify upsell opportunities where relevant.

Quick facts

• Job location: Juinagar, Mumbai, Maharashtra
• Job type: Full time
• Openings: 30
• Work type: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Direct Source.