Product Advisor Calling Process

Looking for a Product Advisor Calling Process role in Thane West, Mumbai? Direct Source is hiring now. Salary is up to ₹20,000/month. The team is filling 30 vacancies.

In the employer’s words

*Product Advisor Shadi.Com On Payroll Sales Calling* Thane Wagle Location ( Tamil, Telgu, Gujrati, Hindi & Marathi Candidate Required) *Ssc/Hsc Will Do With 6 Months On Paper Telesales Experience* *18000 To 20000 In-Hand Pf Unlimited Incentives* Shift: 10Am 7 Pm 1 Rotational Off (Between Mon-Fri) Pick & Drop From Thane Stn. Free Job. 1 - 2 Years Experience Compulsory. | Type : Domestic, Outbound | Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Compensation

You will be paid ₹18,000 – ₹20,000 per month.

Roles and responsibilities

In this role, you will:

• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Candidate profile

• 1–2 years of relevant experience
• Tenth Pass or equivalent
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam, Marathi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Outbound
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English
• Someone polite and calm under pressure

Job at a glance

• Location: Thane West, Mumbai, Maharashtra
• Vacancies: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: On-site

Apply today and take the next step in your career with Direct Source.