Pure Customer Service Arge English

Direct Source wants to bring on a Pure Customer Service Arge English for its Airoli West, Mumbai team. The team is filling 15 vacancies. Salary is up to ₹25,000/month. Great for first-time job seekers.

In the employer’s words

Simple Calling Process No Target Hiring For Inbound And Outbound Process All Over Mumbai. Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Day-to-day work

In this role, you will:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You'll meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Pay and perks

Compensation: ₹15,000 – ₹25,000 per month.

Skills and qualifications

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Basic English
• Freshers can apply
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• You are customer-first and polite

Quick facts

• Work location: Airoli West, Mumbai, Maharashtra
• Work type: Work from office
• Employment type: Full time
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 15

Click Apply to send your profile to Direct Source. It takes less than a minute.