Pure Customer Service Calling

Direct Source wants to bring on a Pure Customer Service Calling for its Thane West, Mumbai team. Salary is up to ₹18,000/month. The team is filling 20 vacancies.

In the employer’s words

Pure Customer Service Calling Jobs For Inbound Process. Type : Domestic, Inbound | Languages : Malayalam, Gujarati, Bengali, Telugu, Tamil, Kannada, Punjabi, Marathi, Hindi, English

Candidate profile

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: Malayalam, Gujarati, Bengali, Telugu, Tamil, Kannada, Punjabi, Marathi, Hindi, English
• Someone calm under pressure and patient

What you will do

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• You will identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA

Salary and benefits

You will be paid ₹14,000 – ₹18,000 per month.

Job details

• Work location: Thane West, Mumbai, Maharashtra
• Openings: 20
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Direct Source.