Pure Customer Service Calling

Direct Source is hiring a Pure Customer Service Calling in Thane West, Mumbai. Freshers can apply. You can earn up to ₹18,000/month. 20 candidates will be hired for this role.

Note from the employer

Simple Customer Service Calling For Inbound Process. Type : Domestic, Inbound | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Who can apply

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• You are calm under pressure and polite

What you get

Compensation: ₹16,000 – ₹18,000 per month.

Your responsibilities

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• You'll escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• You'll log every interaction and its outcome in the support system.

Position details

• Location: Thane West, Mumbai, Maharashtra
• Work type: On-site
• Openings: 20
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Timings: 09:30 am - 6:30pm | Monday to Saturday

Click Apply to send your profile to Direct Source. It takes less than a minute.