Pure Customer Service Calling Proce...

Direct Source wants to bring on a Pure Customer Service Calling Proce... for its Airoli, Mumbai team. The pay goes up to ₹25,000/month. No experience? You can still apply. The team is filling 15 vacancies.

Employer’s description

Simple Calling Process No Target Hiring For Inbound And Outbound Process. Languages : Gujarati, Malayalam, Tamil, Telugu, Kannada, Bengali, Punjabi, Marathi, Hindi, English

Requirements

• Open to freshers
• Education: 12th Pass
• Comfortable with Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Basic English
• Freshers can apply
• Languages: Gujarati, Malayalam, Tamil, Telugu, Kannada, Bengali, Punjabi, Marathi, Hindi, English
• Someone polite and customer-first

Pay and perks

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant

Position details

• Job location: Airoli, Mumbai, Maharashtra
• Work mode: Office-based
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 15
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Direct Source.