Pure Customer Service

Looking for a Pure Customer Service role in Bhandup, Mumbai? Direct Source is hiring now. The pay goes up to ₹19,000/month. 15 candidates will be hired for this role.

Pay and perks

Salary: ₹15,000 – ₹19,000 per month, based on skills and experience.

What we are looking for

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: Typing speed, Complaint handling, Active listening, CRM tools
• Basic English
• Freshers can apply

Your responsibilities

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Job at a glance

• Location: Bhandup, Mumbai, Maharashtra
• Employment type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 15
• Work mode: Office-based
• Shift: 09:30 am - 6:30pm | Monday to Saturday

Click Apply to send your profile to Direct Source. It takes less than a minute.