Pure Customer Service

Looking for a Pure Customer Service role in Koparkhairne, Mumbai? Direct Source is hiring now. The team is filling 30 vacancies. Salary is up to ₹22,500/month.

Employer’s description

Salary Starts From Day One - For Freshers 16 To 18K For Exp 18 To 22.5K. Languages : Tamil, Malayalam

Day-to-day work

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Salary and benefits

You will be paid ₹16,000 – ₹22,500 per month.

What we are looking for

• No prior experience needed — freshers can apply
• Tenth Pass or equivalent
• Skills: Malayalam, Tamil
• Basic English
• Freshers can apply
• Languages: Tamil, Malayalam
• You are polite and customer-first

Job details

• Location: Koparkhairne, Mumbai, Maharashtra
• Employment type: Full time
• Work type: On-site
• Vacancies: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 8.30 hours between 9 am to 8 om - all sunday fix off

Click Apply to send your profile to Direct Source. It takes less than a minute.