Pure Customer Service

A new Pure Customer Service role is open at Direct Source, Thane, Mumbai. There are 30 open positions. Salary is up to ₹23,000/month.

In the employer’s words

Yes Bank Customer Service Easy Selection Free Of Cost Job Pic Up Drop Facility. Type : Domestic, Inbound | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Candidate profile

• Open to freshers
• Graduate or equivalent
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Good English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Compensation

The salary for this role is ₹18,000 – ₹23,000 per month.

Quick facts

• Job location: Thane, Mumbai, Maharashtra
• Job type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work type: Office-based
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Openings: 30

Click Apply to send your profile to Direct Source. It takes less than a minute.