Pure Customer Service

Join Direct Source as a Pure Customer Service in Thane, Mumbai. There are 15 open positions. No experience? You can still apply. Salary is up to ₹18,000/month.

Who can apply

• Open to freshers
• Education: 12th Pass
• Good knowledge of Verbal communication, Complaint handling, Hindi and English and Typing speed
• Basic English
• Freshers can apply
• A patient, polite attitude

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• You will log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Pay and perks

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

Job at a glance

• Job location: Thane, Mumbai, Maharashtra
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time
• Work type: Work from office
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 15

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.