Pure Customer Service

Direct Source has an opening for a Pure Customer Service based in Rabale, Mumbai. 15 candidates will be hired for this role. Salary is up to ₹19,000/month. Freshers can apply.

Note from the employer

No Charges. Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Requirements

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Basic English
• Freshers can apply
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• A polite, patient attitude

Salary

Compensation: ₹15,000 – ₹19,000 per month.

Key responsibilities

Here is what a typical day looks like:

• You will resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Job at a glance

• Location: Rabale, Mumbai, Maharashtra
• Vacancies: 15
• Job type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Direct Source.