Pure Customer Service Job

Looking for a Pure Customer Service Job role in Airoli, Mumbai? Direct source is hiring now. 30 candidates will be hired for this role. Salary is up to ₹25,000/month.

Employer’s description

Bpo Tele Caller Needed For Simple Tele Calling. Very Easy Selection. Salary Upto 25000. Languages : Malayalam, Gujarati, Telugu, Tamil, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Skills and qualifications

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Basic English
• Freshers can apply
• Languages: Malayalam, Gujarati, Telugu, Tamil, Bengali, Kannada, Punjabi, Marathi, Hindi, English
• Someone customer-first and polite

Day-to-day work

In this role, you will:

• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Compensation

Compensation: ₹15,000 – ₹25,000 per month.

Job at a glance

• Location: Airoli, Mumbai, Maharashtra
• Vacancies: 30
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Direct source today.