Pure Customer Service Job

Direct Source is looking for a Pure Customer Service Job to join its team in Virar West, Mumbai. Freshers can apply. Salary is up to ₹14,000/month. 30 candidates will be hired for this role.

Employer’s description

Bpo Telecaller Needed For Simple Tele Calling. Very Easy Selection. Salary Upto 14000. Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Pay and perks

You will be paid ₹11,000 – ₹14,000 per month.

Your responsibilities

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• You will follow call scripts and update customers on ticket status.

Requirements

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Basic English
• Freshers can apply
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Job details

• Job location: Virar West, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.