Pure Customer Service Process

Direct Source is hiring a Pure Customer Service Process in Thane West, Mumbai. The pay goes up to ₹22,000/month. The team is filling 18 vacancies. Freshers can apply.

In the employer’s words

Simple Calling Process No Target Hiring For Inbound And Outbound Process. Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

What you get

Compensation: ₹15,000 – ₹22,000 per month.

What you will do

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• You will escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• You will log every interaction and its outcome in the support system.
• You'll handle inbound and outbound customer calls, chats or emails.

Requirements

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi and Punjabi
• Basic English
• Freshers can apply
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Job at a glance

• Work location: Thane West, Mumbai, Maharashtra
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time
• Openings: 18
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work type: Office-based

Click Apply to send your profile to Direct Source. It takes less than a minute.