Pure Customer Service Process

Direct Source is looking for a Pure Customer Service Process to join its team in Ghansoli, Mumbai. There are 30 open positions. Salary is up to ₹22,000/month. Great for first-time job seekers.

Note from the employer

Nippon Mutual Fund Inbound Process Easy Selection Free Of Cost Job Near By Station. Type : Domestic, Inbound | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Requirements

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada and Malayalam
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• A calm under pressure, polite attitude

What you will do

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• You will escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Salary and benefits

You will be paid ₹18,000 – ₹22,000 per month.

Job details

• Work location: Ghansoli, Mumbai, Maharashtra
• Openings: 30
• Work mode: Work from office
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time

Click Apply to send your profile to Direct Source. It takes less than a minute.