Pure Inbound Customer Service Calli...

Direct Source wants to bring on a Pure Inbound Customer Service Calli... for its Thane, Mumbai team. Salary is up to ₹18,000/month. The team is filling 20 vacancies. Freshers can apply.

In the employer’s words

Simple Customer Service Calling For Inbound Process. Type : Domestic, Inbound | Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy

Requirements

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada and Malayalam
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English
• A calm under pressure, patient attitude

Salary and benefits

You will be paid ₹15,000 – ₹18,000 per month.

Job details

• Work location: Thane, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 20
• Employment type: Full time

Click Apply to send your profile to Direct Source. It takes less than a minute.