Pure Inbound Customer Service

Start your next role as a Pure Inbound Customer Service with Direct Source in Thane, Mumbai. The pay goes up to ₹25,000/month. The team is filling 15 vacancies. Freshers can apply.

Employer’s description

No Target No Presure Easy Selection Only One Round Interview Attractive Salary Need Basic English Fresher & Experience Both Can Apply 12Passed/Graduate Both Can Apply Easily Shift Timing 9:30 To 6:30 Sunday Fixed Off Training Paid First Day Salary No Charges For Joining Free Pickup From Station Easy Selection Hai Friends Grab This Opportunity. Type : Domestic | Languages : Malayalam, Telugu, Punjabi, Gujarati, Tamil, Kannada, Bengali, Marathi, Hindi, English

Skills and qualifications

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam, Marathi
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: Malayalam, Telugu, Punjabi, Gujarati, Tamil, Kannada, Bengali, Marathi, Hindi, English
• You are customer-first and polite

Salary

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Key responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets

Job details

• Job location: Thane, Mumbai, Maharashtra
• Employment type: Full time
• Vacancies: 15
• Work mode: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Direct Source. It takes less than a minute.