Pure Inbound Customer Service

Direct Source has an opening for a Pure Inbound Customer Service based in Thane, Mumbai. There are 20 open positions. You can earn up to ₹25,000/month.

Note from the employer

Pure Inbound Customer Service Salary Up To 25,000 Location Thane Job Timing 9:30 Am To 6:30 Pm Sunday Fixed Off Pick Up And Drop Available Basic English Require Graduate And Hsc Can Apply Fresh And Experience Both Can Come No Target No Pressure Easy Selection Salary First Of Every Month Interested One Please Contact. Languages : Telugu, Punjabi, Malayalam, Gujarati, Tamil, Kannada, Bengali, Marathi, Hindi, English

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi and Punjabi
• Basic English
• Freshers can apply
• Languages: Telugu, Punjabi, Malayalam, Gujarati, Tamil, Kannada, Bengali, Marathi, Hindi, English
• You are calm under pressure and customer-first

Salary

The salary for this role is ₹15,000 – ₹25,000 per month.

Key responsibilities

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails.

Job details

• Location: Thane, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Job type: Full time
• Vacancies: 20

Apply today and take the next step in your career with Direct Source.