Pure Inbound Customer Service

Direct Source has an opening for a Pure Inbound Customer Service based in Thane West, Mumbai. You can earn up to ₹24,000/month. There are 20 open positions. Freshers can apply.

Employer’s description

Simple Customer Service Calling For Inbound Process. Type : Domestic, Inbound | Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Salary and benefits

Salary: ₹15,000 – ₹24,000 per month, based on skills and experience.

What the job involves

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy.

Who can apply

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English
• You are polite and calm under pressure

Quick facts

• Job location: Thane West, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Employment type: Full time
• Openings: 20

If this job suits you, apply now — shortlisted candidates will be contacted by Direct Source.