Pure Inbound Customer Service Job

Direct source is hiring a Pure Inbound Customer Service Job in Airoli, Mumbai. The team is filling 30 vacancies. Salary is up to ₹25,000/month.

Employer’s description

Opening For Inbound Customer Service ( Unity Small Finance Bank ) Third Party Payroll Turbhe Locationv4.5 Quality Requiredone Year On Paper Experience In Banking Inbound With 650 Cibil Score Day Rotational Shift 9.30 Hours And One Rotational Off12Th Pass. Salary 32500 Ctc 28000 In-Hand Incentives. Salary Starts From Day One . Salary Date I. Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Salary

You will be paid ₹15,000 – ₹25,000 per month.

Your responsibilities

• Resolve queries and complaints with patience and accuracy
• You will identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Requirements

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi and Punjabi
• Basic English
• Freshers can apply
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English
• You are calm under pressure and polite

Job details

• Location: Airoli, Mumbai, Maharashtra
• Work mode: Office-based
• Openings: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to Direct source today.